When passengers report issues on vehicles, they often use existing feedback channels – web forms, apps, or other digital contact points. But for many transport authorities, these reports still end up in manual workflows: emails, spreadsheets, and phone calls. It is time-consuming, difficult to quality-assure, and often results in issues not being linked to the correct vehicle or route.
The service gives public transport authorities and operators a shared, up-to-date, and automated view of which vehicles are used under a contract – and whether they meet all requirements. FRIDA monitors vehicle status in real time, alerts when changes occur, and enables digital handling of exemptions.
When Bivab published news about buses that had undergone delivery inspections, we published this:
Summer is here – and we would like to wish all our customers, partners, and friends in the public transport sector a truly wonderful and relaxing summer!
This week it’s time once again. As part of its recurring efforts in skills development, Västtrafik is now conducting its FRIDA training sessions for employees of the transport operators running contracted services.
When UL takes over the specialized public transport services in Region Uppsala, the use of FRIDA from Nordic Port AB also grows. More transport companies are now joining the platform – resulting in shared working methods, clearer responsibilities, and improved follow-up.
Nu lanserar vi Import Öppet Tidtabellsdata i FRIDA – ett viktigt steg i vår ambition att göra FRIDA mer integrerat i kollektivtrafikens digitala ekosystem.