Your Partner in Public Transport Supplier Management
About Nordic Port
Nordic Port is a Swedish SaaS company that simplifies, digitizes, and structures the management of contracted Public Transport. Our platform FRIDA is used in over 1,000 Contracts between authorities and more than 200 PTOs (Public Transport Operators) – and is the hub of digital collaboration between buyers and suppliers. With FRIDA as a shared tool, structure, transparency, and efficiency are created at every step of the contract – from initiation to follow-up. This enables quality assurance, improvement, and Public Transport that delivers on its promises.
Selected Clients
News
FRIDA Passenger Feedback – we are now launching the next step in digital performance follow-up
When passengers report issues on vehicles, they often use existing feedback channels – web forms, apps, or other digital contact points. But for many transport authorities, these reports still end up in manual workflows: emails, spreadsheets, and phone calls. It is time-consuming, difficult to quality-assure, and often results in issues not being linked to the correct vehicle or route.